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Privacy GDPR
  • How we use your data
  • Your choices about data we collect
  • Securing your digital identity

What information does GVO company collect about me?

We collect basic information from you when you create an account, such as name, address, email address and phone number. When you purchase products or add services, we may collect additional information like government identification. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies and similar technologies on our websites and mobile applications to collect information about interactions and usage. See the Privacy Policy for more details about the specific type of information we may collect and your choices related to that data.

How does GVO company use information about me?

We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to create your account, deliver our services including websites and marketing tools to help you generate leads and sales with your brand and web sites. Information is also used to detect and prevent fraud and abuse.

Does GVO company share my data with third parties?

We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf. Examples of when we share data include processing payments, communicating with you through surveys or email, and interest based advertising. We only share the minimum information necessary, and third parties are prohibited from using your information for any other purpose as indicated in our Privacy Policy.

All parties have the ability to unsubscribe from any email newsletter at any time. As well as request to have all information/data terminated upon service and account cancellation. This can be done via phone, ticket system, and our live chat support options. Information and materials given from account holders request for cancellations are kept on file for a period of time for adequate proof, for account and billing processes being terminated on behalf of the clients request.

How can I update my personal information?

You are in control of your personal information. We provide you with the tools to control your account information and guidance on how it is used. Simply access your account or contact us to:

  • View and update your account information such as name, email address, phone number and billing address.
  • View and update your contact preferences for receiving account and product related messages and marketing communications.

By contacting us at:

You are able to contact us directly for any questions, concerns in regards to our products, services or complaints about our Privacy Policy.

Account status:

You are entitled to request account services data, and product statistics on all account statuses.

Active, pending, suspended, cancelled. You are also permitted to print off any receipts for product and service amount purchases you have made. This can be done and found in your account manager in your members area.

Account Closure and Data Deletion:

You may request to close your account at any given time. Our full refund policy will also come into effect. The following conditions apply:

We strongly urge all before any cancellation, to make sure web sites and data is backed up and moved from your account. Once account is closed data is erased, and not possible to get back. You will no longer be able to log into your account after it is closed.

Upon closing your account, you may request that your personal data be deleted. It may take up to 30 days for account data to be deleted. After deletion, you will no longer be able to access your account services, products and your account will be unrecoverable.

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored. Only to the extent it is no longer necessary for any Services purchased. Unless the data is required for our legitimate business purposes or legal or contractual record keeping requirements.

NOTICE: The Privacy Policy below will become effective May 25, 2018.

GVO company cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products, services, updates, websites. Your personal data includes information such as:

  • Name
  • Address
  • Telephone number
  • Email address
  • Other data collected that could directly or indirectly identify you

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may contact GVO company. This email is actively monitored and managed so that we can deliver an experience that you can confidently trust. (notice@gvocorp.com)

All GVO clients have direct access to quick links, login access to account manager on all given accounts. To update, or modify account informations as well as print off receipts for service and product purchases.

What information do we collect?

We collect information so that we can provide the best possible experience when you utilize our services. Much of what you likely consider personal data is collected directly from you when you:

  • Create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification)
  • Request assistance from our fantastic customer support team (ex: phone number, email ticket system, Live chat)
  • Complete contact forms or request newsletters or other information from us (ex: email); you are able to unsubscribe at any time from all GVO email correspondence, follow ups and newsletters.
  • Participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.

However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:

Account related information is collected in association with your use of our Services, such as account number, purchases, when products renew or expire, information requests, and customer service requests and notes or details explaining what you asked for and how we responded.

Cookies and similar technologies on our websites and our mobile applications allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services, and or pin point allocated fraud detection.

Depending on which services that are purchased we also supply dedicated IPs to our clients.

Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location to better help, assist and give an A one client experience with our services.

Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that for which we have been given permission. As necessary to deliver the Services you purchase or interact with, or as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the Services we provide to you. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:

  • Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
  • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
  • Detect and prevent fraud and abuse of our Services and systems
  • Collecting aggregate statistics about use of the Services
  • Understand and analyze how you use our Services and what products and services are most relevant to you. Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.

Sharing with trusted third parties

We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

  • Serving advertisements
  • Conducting contests or surveys
  • Performing analysis of our Services and customers demographics
  • Communicating with you, such as by way email or survey delivery
  • Customer relationship management.

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

Communicating with you

We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. Such as our phone support system which is a third party service. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

  • Email
  • Telephone calls
  • You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting “Account Settings” page.

If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.

If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at notice@gvocorp.com.

All subscriber contacts that may be imported are required to pass through a two step process or a double optin. Which means upon registering on any form they must also click a verification link in an email follow up to confirm and verify that they wish to receive email communication.

Transfer of personal data abroad

If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.

Compliance with legal, regulatory and law enforcement requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
We will also share your information to the extent necessary to comply with ICANN or any ccTLD rules, regulations and policies if and when you register a domain name with us.

Website analytics

We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services.

These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our Cookie Policy or the ‘cookie banners” that may be presented (depending on URL of website visited) when you first visit our web pages, or by utilizing settings in your browser or third-party tools, such as Disconnect and others.

Targeted advertisements

Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own.
These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.

The E.U-U.S and Swiss-U.S. Privacy Shield Frameworks.

How you can access, update or delete your data

To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit “Account Settings/Account manager.” found in your members area.

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

If you are unable for any reason to access your Account Settings, you may also contact us by one of the methods via our multiple support channels. (Phone, Ticket system, Live chat). Found on the home page of all our web sites.

How we secure, store and retain your data

We follow high standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of the highest standard of encryption, to top level and secure firewalls as part of our security network, protecting data stored and on file. With redundant backups being applied multiple times per day.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by law, contract or similar obligations applicable to our business operations, for preserving, resolving, defending or enforcing our legal/contractual rights, or needed to maintain adequate and accurate business and financial records. If you have any questions about the security or retention of your personal data, you can contact us at notice@gvocorp.com.

Age restrictions

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.

By registering on GVO/NLS forms you agree to receive communications, (which may include phone, email and social media) from GVO/NLS. Please understand that you are in control, and can unsubscribe from all email communication correspondence at any time by using the unsubscribe link provided in all GVO/NLS email communications.

You can also delete, leave or unsubscribe from any social media groups and communication via your social media accounts if they apply.

Changes in our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office by email at (notice@gvocorp.com). In the alternative, you may contact us by either of the following means:

By Mail: Attn: GVO Company Data Protection, 6701 Guada Coma Drive, Schertz Texas, 78154 USA.

By Phone: 210-651-4487
We will respond to all requests, inquiries or concerns.